Legal
Privacy Policy
Draft wording for review. This starter policy is provided as a general outline for an Australian service business and should be reviewed and approved by the business owner, and where appropriate a legal adviser, before launch.
Who we are
Forever Milestones is a family-owned, owner-operated engraving business located at 24 Ikin Street, Jamisontown NSW 2750, Australia.
Information we collect
We collect the information you choose to give us when you enquire about engraving work. This usually includes your name, phone number, email address, the type of project and any details, artwork or photographs you send.
We may also collect delivery details when a component or item is being sent to or returned from the workshop.
How we use your information
Your information is used to respond to your enquiry, prepare a quote, discuss and complete your engraving project, and arrange collection or return delivery.
Sharing your information
We do not sell your personal information. Information may be shared with delivery providers where that is necessary to send an item back to you, and with service providers who help operate this website or manage enquiries.
Storage and security
We take reasonable steps to keep your information secure and to limit access to it. Enquiry details are kept only as long as they are needed for your project and for ordinary business record keeping.
Website data
This website may use standard technical logs and analytics to understand how pages are used. This information is not used to identify you personally.
Access and correction
You can ask us what personal information we hold about you, ask for it to be corrected, or ask us to delete it where we are not required to keep it.
Contact us
For any privacy question, contact Forever Milestones on 0414 768 338 or at info@forevermilestones.com.au.